Give Every Customer a Product Expert

1. Data Controller

The controller of your personal data is Inari Solutions sp. z o.o., with its registered office at ul. Żelazna 51/53, 00‑841 Warsaw, Poland (NIP: 5253042830, REGON: 541488623, KRS: 0001168330).

For any questions regarding the processing of your personal data, please contact us at: rodo@inarisolutions.tech.

2. Purpose and Legal Basis of Data Processing

Your personal data will be processed for the purpose of:

• Responding to your inquiry submitted via the contact form;
• Presenting information about the CustPilot product, including scheduling and conducting a product demonstration;
• Communicating with you regarding potential business cooperation.

The legal basis for processing your data is your consent (Article 6(1)(a) of the GDPR), which you provide by checking the consent checkbox and submitting the contact form.

3. Categories of Personal Data

We collect the following categories of personal data through the contact form:

• Full name (required);
• Work email address (required);
• Company name (optional);
• Message content describing your needs (optional).

4. Data Retention Period

Your personal data will be retained for a period of 12 months from the date of submission, unless a business relationship is established during that period, in which case data will be retained for the duration of that relationship and the period required by applicable law. If you withdraw your consent before the retention period expires, your data will be deleted promptly.

5. Your Rights

In accordance with the GDPR, you have the right to:

• Access your personal data (Art. 15 GDPR);
• Rectify inaccurate data (Art. 16 GDPR);
• Erase your data (“right to be forgotten”) (Art. 17 GDPR);
• Restrict processing (Art. 18 GDPR);
• Data portability (Art. 20 GDPR);
• Object to processing (Art. 21 GDPR);
• Withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal (Art. 7(3) GDPR).

To exercise any of these rights, please contact us at rodo@inarisolutions.tech.

6. Right to Lodge a Complaint

You have the right to lodge a complaint with the supervisory authority: Prezes Urzędu Ochrony Danych Osobowych (UODO), ul. Stawki 2, 00‑193 Warsaw, Poland (uodo.gov.pl).

7. Data Recipients

Your personal data may be shared with trusted third-party service providers who assist us in operating our business (e.g., email service providers, hosting providers), solely for the purposes described above. These providers are bound by data processing agreements ensuring the security of your data. Your data will not be sold or shared for marketing purposes with unrelated third parties.

8. Automated Decision-Making

Your personal data will not be subject to automated decision-making, including profiling, as referred to in Article 22(1) and (4) of the GDPR.

9. Data Transfers

Your data may be processed within the European Economic Area (EEA). If any transfer outside the EEA is necessary, it will be conducted in compliance with Chapter V of the GDPR, ensuring appropriate safeguards are in place.

1. Demo Purpose

This is a demonstration environment showcasing the capabilities of CustPilot, an AI-powered product advisor developed by Inari Solutions. By using this demo you acknowledge and agree to the following terms.

All product data, prices, availability information, and recommendations displayed in this demo are fictitious and for illustration purposes only. No real transactions, orders, or purchases can be made through this demo.

2. No Real Advice

Responses generated by the CustPilot demo are AI-generated and may be inaccurate, incomplete, or outdated. The demo is not a substitute for professional advice of any kind.

Do not rely on any information provided by this demo for purchasing decisions, legal, medical, financial, or any other professional purposes.

3. Personal Data

Do not enter any real personal data into the demo chat, including but not limited to:

• Full name, email address, or phone number;
• Home or work address;
• Payment or banking information;
• Any other personally identifiable information.

Conversations may be logged in anonymised form for the sole purpose of improving the quality of the CustPilot product. No personal data is intentionally collected or processed through the demo chat.

4. Intellectual Property

All content, user interface elements, conversation flows, and underlying technology of this demo are the exclusive property of Inari Solutions sp. z o.o. and are protected by applicable intellectual property laws.

Copying, reproducing, distributing, reverse-engineering, or creating derivative works based on any part of this demo without prior written consent is strictly prohibited.

5. Acceptable Use

When using this demo you agree to:

• Use the demo lawfully and in accordance with these terms;
• Not submit offensive, discriminatory, defamatory, or illegal content;
• Not attempt to overload, exploit, or interfere with the system;
• Not attempt to extract data or reverse-engineer the underlying models.

6. Limitation of Liability

This demo is provided “as is” without warranties of any kind, whether express or implied. Inari Solutions assumes no liability for the accuracy, completeness, or availability of the demo content, nor for any consequences arising from its use.

7. Data Controller

The controller of any data processed in connection with this demo is Inari Solutions sp. z o.o., with its registered office at ul. Żelazna 51/53, 00‑841 Warsaw, Poland.

For questions regarding data processing, contact us at: rodo@inarisolutions.tech.

8. Governing Law

These terms are governed by the laws of the Republic of Poland. The full production Terms & Conditions for CustPilot are available at inarisolutions.tech.